Privacy Policy

1. Introduction

At Handy Solutions Glasgow, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.

2. What Information We Collect

We may collect the following information:

  • Contact Information: Name, phone number, email address

  • Service Details: Address of worksite, job description

  • Communications: Emails or messages sent through our contact forms or WhatsApp

  • Website Usage: IP address, browser type, and pages visited

3. How We Use Your Information

We use your information to:

  • Respond to your enquiries

  • Provide handyman services

  • Send invoices or confirmations

  • Improve our website and customer service

  • Comply with legal obligations

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Consent – when you provide your information through our contact form or messages

  • Contract – to carry out the services you have requested

  • Legal obligation – where required for tax or accounting purposes

5. Data Sharing

We do not sell your data.
We may share your information with:

  • Trusted service providers (e.g. accounting software, website host)

  • Legal or regulatory authorities when required by law

6. Data Storage and Security

We store your information securely using password-protected systems and secure devices. We retain data only for as long as necessary for business or legal purposes.

7. Your Rights

You have rights under UK data protection law, including:

  • Access to your data

  • Correction of inaccurate data

  • Erasure of your data (“right to be forgotten”)

  • Objection to processing

  • Data portability

To make a request, email: hello@handysolutions.co.uk 

8. Cookies

Our website may use cookies to enhance your browsing experience or for analytics. You can manage cookie settings in your browser. See our [Cookie Policy] for full details.

9. Third-Party Links

Our website may contain links to third-party sites (e.g. Google, Facebook). We are not responsible for their content or privacy practices.

10. Contact Us

For questions about this Privacy Policy or to exercise your data rights, contact:

Handy Solutions
Email: hello@handysolutions.co.uk
48 W George St, Glasgow G2 1BP

If you’re not satisfied, you can lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

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